Welcome to Maynard Court & Nazeing Valley Health Centre
BANK HOLIDAY MONDAY 25TH MAY 2020 THE SURGERY WILL BE CLOSED. IF YOU HAVE AN EMERGENCY PLEASE DIAL 999 FOR AN AMBULANCE. FOR MEDICAL ADVICE THAT CANNOT WAIT UNTIL THE SURGERY REOPENS PLEASE TELEPHONE 111 OR ACCESS 111 ONLINE. SURGERY WILL RE OPEN NEXT DAY - TUESDAY 26TH.
Coronavirus (COVID-19) -
Please note due to the current Coronavirus we are unable to offer the online appointment service. To make an appointment please call the surgery as usual where you will be offered a telephone triage/consultation.
For general information on coronavirus, please visit: https://www.nhs.uk/conditions/coronavirus-covid-19/
The NHS across Essex will be better prepared for outbreaks of new infectious diseases if the public follows Public Health England advice.
We have put in place measures to ensure the safety of patients and staff which may mean your patient experience is subject to change.
The Chief Medical Officer announced on Friday 13 March that the country has moved into the ‘Delay’ stage of the response to coronavirus (Covid-19).
The new advice issued by the Prime Minister is to stay at home for 14 days if one member of the household is affected and if you have either: a high temperature (37.8C or above) or a new continuous cough.
Do not go to a GP surgery, pharmacy or a hospital. You do not need to contact 111 to tell them you're staying at home.
Use the NHS 111 online coronavirus service if: you feel you cannot cope with your symptoms at home, your condition gets worse or your symptoms do not get better after seven days
Only call 111 if you cannot get help online.
Everyone is being reminded to follow Public Health England advice to: always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel. Wwash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available. Avoid touching your eyes, nose and mouth with unwashed hands, and avoid close contact with people who are unwell.
IMPORTANT CHANGES TO PRESCRIPTIONS
As from March 2020, 'paper' prescriptions will no longer be issued. All patients to allocate a pharmacy of choice prior to this change.
Patients without a nominated pharmacy will still have their prescriptions sent electronically to a local pharmacy-for which patients will need to collect a ‘token’ from Reception, to enable pharmacist to dispense medication.
This is phase 4 of NHS Digital. All GP surgeries to conform to these changes.
ACCESS FOR ALL Maynard Court - there is wheelchair access at the front of the surgery. Also at the rear of surgery - off car park. Please contact reception prior to arrival, so we can unlock back gate. The surgery has been designed to allow wheelchair access to all the consultation rooms and waiting room.
Branch Surgery at Waltham Abbey Health Centre - access to surgery is located on 1st floor. Branch surgery offers plenty of parking along with disabled access and lifts to 1st floor.
Nazeing Valley - purpose built surgery, with wheelchair access to all the consultation rooms and waiting room. Patient toilet has been designed for the use of the disabled. Surgery has limited car parking.
ALTERNATIVE WAYS TO ACCESS TREATMENT AND CARE If you are not sure what you should do when you are feeling unwell, use the FREE NHS Health Help Now website or app to see available local services, get advice or find the best treatment for your symptoms. Alternatively you can call NHS 111 for urgent health advice 24 hours a day. Free to use, NHS 111 advisers and clinicians will help you to find the best service for your needs, whether that’s an out-of-hours GP appointment, emergency dentist or even a referral to A&E. It’s really important to use the right NHS service for your specific symptoms or condition and NHS 111 will help you with this. Your local pharmacist is an expert in medicines and minor illnesses and a great source of trusted advice on a range of health issues. As well as helping you to get the right over the counter medicine to relieve your symptoms, they will also tell you if something needs attention from your practice nurse, GP, dentist, your local minor injuries unit or urgent care centre.
Doctorlink is our new online service where you can access symptom assessment, advise, signposting to other appropriate healthcare services e.g. A&E, dentist, pharmacy and appointments with GP Practice.
More details can be found at www.doctorlink.com
Registration is simple. You can sign up now by clicking here https://app.doctorlink.com/maynardcourt/register
NHS App. If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet. You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, and view your GP medical record and more. If you already use our online services, You can use the NHS App as well. For more information go to www.nhs.uk/nhsapp
Evening and weekend appointments
You can now see a GP or another healthcare professional on weekday evenings and weekends. To book an appointment, please call the surgery. To find out more about the service, including the treatment centres where you may be seen, please go to https://hucweb.co.uk/services/gp-extended-access/
If you have booked an evening or weekend appointment in West Essex via your GP surgery and need to cancel or change it, please ring NHS 111 and select option 3.
GENERAL DATA PROTECTION REGULATION ("GDPR") - GDPR comes into effect on 25 May 2018. Please see our Practice Policies for further information.
TEXT MESSAGE REMINDER SERVICE. This is to remind patients of their forthcoming booked appointment(s) also, to inform patient of collecting hospital appointment paperwork as well.
If we do not have your up to date mobile number, please would you contact and advise reception. If you do not wish us to send you a text reminder, please inform reception as well.
(Site updated 22/05/2020)