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Welcome to Maynard Court & Nazeing Valley Health Centre

Surgery Mission Statement

Our aim is to provide a comprehensive, high quality personal primary care service for our practice population, empowering patients to take responsibility for their own health.

Face Masks Mandatory in General Practice

We need to continue to do what we can to keep people safe from catching Covid-19. One way we can all help with this is by continuing to wear a face-covering in our practice and we are asking all patients to do that, as well as our staff. Keeping our staff safe is essential to keep operating efficiently.

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MAYNARD COURT SAFEGUARDING STATEMENT

SAFEGUARDING ADULT STATEMENT

 

WHAT IS A VULNERABLE ADULT?

This may be regarded as anyone over the age of 18 years who may be unable to protect themselves from abuse, harm or exploitation, which may be by reason of illness, age, mental illness, disability or other types of physical or mental impairment. 

Those at risk may live alone, be dependent on others (care homes etc.), elderly, or socially isolated. 

FORMS OF ABUSE

  • Neglect – ignoring mental or physical needs, care, education, or basic life necessities or rights
  • Bullying – family, carers, friends
  • Financial – theft or use of money or possessions
  • Sexual – assault, rape, non-consensual acts (including acts where unable to give consent), touching, indecent exposure
  • Physical – hitting, assault, man-handling, restraint, pain or forcing medication
  • Psychological – threats, fear, being controlled, taunts, isolation
  • Discrimination – abuse based on perceived differences and vulnerabilities
  • Institutional abuse – in hospitals, care homes, support services or individuals within them, including inappropriate behaviours, discrimination, prejudice, and lack of essential safeguards

 

Abuse may be deliberate or as a result of lack of attention or thought, and may involve combinations of all or any of the above forms. It may be regular or on an occasional or single event basis, however it will result in some degree of suffering to the individual concerned. Abuse may also take place between one vulnerable adult and another, for example between residents of care homes or other institutions.

INDICATIONS

  • Bruising
  • Burns
  • Falls
  • Apparent lack of personal care
  • Nervousness or withdrawn
  • Avoidance of topics of discussion
  • Inadequate living conditions or confinement to one room in their own home
  • Inappropriate controlling by carers or family members
  • Obstacles preventing personal visitors or one-to-one personal discussion
  • Sudden changes in personality
  • Lack of freedom to move outside the home, or to be on their own
  • Refusal by carers to allow the patient into further care or to change environs
  • Lack of access to own money
  • Lack of mobility aids when needed

 

Where abuse of a vulnerable adult is suspected the welfare of the patient takes priority. In deciding whether to disclose concerns to a third party or other agency the GP will assess the risk to the patient. Ideally the matter should be discussed with the patient involved first, and attempt made to obtain consent to refer the matter to the appropriate agency. Where this is not possible, or in the case of emergency where serious harm is to be prevented, the patient’s doctor will balance the need to protect the patient with the duty of confidentiality before deciding whether to refer. The patient should usually be informed that the doctor intends to disclose information, and advice and support should be offered. Where time permits, the medical defence organisation will be telephoned before any action is taken.

In assessing the risk to the individual, the following factors will be considered:

  • Nature of abuse, and severity
  • Chance of recurrence, and when
  • Frequency
  • Vulnerability of the adult (frailty, age, physical condition etc.)
  • Those involved – family, carers, strangers, visitors etc.
  • Whether other third parties are also at risk (other members of the same household may being abused at the same time)

 

If any Patient suspects that an adult may be vulnerable and “at risk” please advise one of the Practice Partners, or a member of management – in confidence

 

Are you concerned?

Important Links

 

If a parent /carer has concerns about the welfare of a child or young person:

Call 0345 603 7627 or click on link below for further information

https://www.escb.co.uk/parentcarer/

 

If you have concerns about the welfare of an adult:

Call 0345 6037630 or click on link below for further information

https://www.essexsab.org.uk/

 

For advice and support regarding domestic abuse:

Call Compass Essex Domestic Abuse Helpline on

0330 333 7 444 or click on link below for further information

https://www.essexcompass.org.uk/