Patient information relating to Covid-19


If you have any of the main symptoms of coronavirus (high temperature, a new continuous cough or a change/loss to your sense of smell or taste):

1. Please do not attend the surgery (contact the surgery by telephone if you require assistance - please note that during this time we are receiving a high number of calls but a member of the Front of House Team will answer your call as soon as possible).

2. Get a test to check if you have coronavirus as soon as possible.

3. Self-isolate and do not have visitors  – only leave your home to have a test.

Anyone you live with, and anyone in your support bubble, must also self-isolate.

Get a free NHS test to check whether you have coronavirus

Mental Health/Wellbeing.  Want to improve your wellbeing and develop healthy habits during lockdown? We know the latest COVID-19 national restrictions are having a negative impact on the mental health and wellbeing of people across our community and we want to help. Essex Partnership University NHS Foundation Trust (EPUT) are hosting a series of virtual events over the next few weeks.  The practical events will cover topics like how you can plan your day, getting a good night’s sleep, healthy eating, mindfulness and tackling loneliness and depression. The events will be led by experts from the trust and will each be around 30 minutes long during lunchtime. They are free to join – all you need is a device (laptop, tablet or phone) and a good internet connection.


We are delighted to have been able to deliver the first dose of the covid-19 vaccine to so many of our patients in recent weeks. The vaccination centre at St Margaret’s Hospital has worked really well and we are continuing to bring patients in for their vaccine – particularly focussing on those who are clinically at risk, and also our unpaid carers. We have also started to invite our more elderly patients in for their second dose.                                                                                                                       

There are some weeks when we are not receiving as much supply of the vaccine as we would like, and we know this has led to some frustration and concern. We do liaise with our colleagues in the NHS locally to try to  get more vaccine stock into our centre, but the supplies are controlled nationally and this means we can’t always offer as many vaccine appointments as we want to.  If you or someone you care for is eligible for a vaccination and is very concerned about waiting to be vaccinated, you can alternatively try to book online at vaccination/book-coronavirus-vaccination/  or dial 119 to see if an alternative nearby vaccination centre has any appointments.

We are expecting the supply to increase considerably from the middle of March so we hope to be able to call in many more people after that – for their first and their second doses, and in line with national guidance about priority groups. Please be assured that nobody who is due a second dose will have to wait longer than 12 weeks for it.

 For more information on the vaccine programme in this area, you can use this link

 Thank you for your understanding.

PATIENTS BE AWARE ~ COVID-19 SCAM. Please be advised that some patients have been receiving text messages purporting to be from Basildon Hospital. These messages are asking people to click on a link, complete personal details and make payment for a COVID-19 vaccination booking. We have been notified of scam texts claiming to be Basildon Hospital and asking you to pay for a COVID-19 vaccination. Delete it & DO NOT give your bank details out.

Access to GP services during COVID - Patient Information

Flu Vaccination 2020-2021 patient information

Phlebotomy (blood testing) during COVID-19


X-Ray Services patient info July 2020

For general information on Coronavirus, please visit:

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